Video Alchemy

Helping producers skip the footage hunt to focus on building stories.

Timeline:

Mar 2025 - Jul 2025

Interface:

Web App

Team:

PM, 2 Data Scientists, Full-Stack Dev

PM, 2 Data Scientists, Full-Stack Dev

Role:

Sr. Product Designer

Background

Video producers on the marketing team at MLSE create documentary-style series like The Leaf: Blueprint (Maple Leafs), Open Gym (Raptors), and All For One (TFC). These productions are not only major partner commitments to Bell & Rogers but also an essential way for our marketing team to tell each team’s story throughout the season and strengthen their long-form presence on YouTube.

Role

As Senior Product Designer, I drove ideation and prototyping, turning feedback into production-ready designs. Building out the UX and product vision with help of our dev and data team members and the voice of our producers and marketing team.

Opportunity

Producers had time diverted away from storytelling, stretching them between logistics & creativity.

They may know exactly which moments they want, yet still spend valuable time digging through raw footage to find them, balancing this effort with tight deadlines, storytelling demands, and capturing fresh content like interviews.

Assembling In The Dark

When producers build stories from time-stamps in spreadsheets, they often only have a glimpse of their vision, before final footage.

Assembling In The Dark

When producers build stories from time-stamps in spreadsheets, they often only have a glimpse of their vision, before final footage.

Assembling In The Dark

When producers build stories from time-stamps in spreadsheets, they often only have a glimpse of their vision, before final footage.

Scattered Sources

Producers usually source content from a few different sources including emailing other producers and requesting from our MAM.

Scattered Sources

Producers usually source content from a few different sources including emailing other producers and requesting from our MAM.

Scattered Sources

Producers usually source content from a few different sources including emailing other producers and requesting from our MAM.

Tag Backlog

Tagging is very manual. Using spreadsheets, time stamps, even physical media, creating backlogs of content producers rarely tag.

Tag Backlog

Tagging is very manual. Using spreadsheets, time stamps, even physical media, creating backlogs of content producers rarely tag.

Tag Backlog

Tagging is very manual. Using spreadsheets, time stamps, even physical media, creating backlogs of content producers rarely tag.

Outcome

Video Alchemy: Giving storytellers back their creative hours

Built in partnership with Twelve Labs and AWS. Video Alchemy empowers producers, social teams, and asset managers with smart footage labeling, live footage preview, and generating a rough first draft for editor hand-off.

Preview & Search

Instantly preview clips, scan transcripts, and jump to time-stamps.

Preview & Search

Instantly preview clips, scan transcripts, and jump to time-stamps.

Preview & Search

Instantly preview clips, scan transcripts, and jump to time-stamps.

Unified Library

All footage lives in one place, with uploads and MAM-approved access.

Unified Library

All footage lives in one place, with uploads and MAM-approved access.

Unified Library

All footage lives in one place, with uploads and MAM-approved access.

Smart Tagging

Twelve Labs’ AI auto-tags players, moves, and moments so no more manual spreadsheets.

Smart Tagging

Twelve Labs’ AI auto-tags players, moves, and moments so no more manual spreadsheets.

Smart Tagging

Twelve Labs’ AI auto-tags players, moves, and moments so no more manual spreadsheets.

Approach

Similar to the Double Diamond, my approach starts with learning broadly before defining a direction, then testing ideas widely to arrive at the right solution. I break this into four steps: Listen, Frame, Experiment, and Deliver.

Listen

Stakeholders

From kick-off sessions and recurring alignment meetings, we surfaced key stakeholder priorities from the following stakeholders:


Team

Role

Influence

Engagement

Marketing

Primary stakeholder overseeing content and brand across all MLSE teams.

Defined workflow priorities, tagging needs, and success metrics for faster content turnaround.

Dedicated producers to collaborate closely, shaped creative requirements and validated key decisions through ongoing feedback.

Business Strategy

Explored long-term opportunities and managed relationships with external partners.

Informed roadmap decisions around scalability, white-label potential, and new market use cases.

Facilitated partner discussions and business alignment reviews.

Users

I led interviews with producers, asking about their challenges and current workflows to build a clearer picture of their needs.

Frame

Common Workflows

Workflow walkthroughs revealed which processes were most important or required significant work. We refined these iteratively, guided by continuous feedback from producers. Here’s how some of those flows took shape:

Experiment

Ideation

I hosted ideation workshops with different groups of producers, using exercises like Crazy 8s and Storyboarding to unlock ideas for their workflows. This gave producers ownership in the final product and let us act on solutions they could use immediately, reducing learning curves and cold-start issues.

Prototyping & Iterations

After ideation with producers, we translated their input into features and flows, creating high-fidelity prototypes that we refined through continuous feedback, bringing the final product into focus.

Impact

The real impact wasn’t just time saved... it was seeing producers rediscover footage that had sat untouched for years. By reconnecting creative teams with the full depth of MLSE’s archives, we helped transform assets that could've remained dormant into stories ready to be told again. Here are a few more numbers from our launch:

6+ hrs

of log and search time saved per episode

6+ hrs

of log and search time saved per episode

6+ hrs

of log and search time saved per episode

2x

short form content output enabled for socials team

2x

short form content output enabled for socials team

2x

short form content output enabled for socials team

~2hrs

saved on daily tasks related to content requests

~2hrs

saved on daily tasks related to content requests

~2hrs

saved on daily tasks related to content requests

Reflection

Video Alchemy was one of those rare projects that reminded me why I love designing for storytellers. Hearing producers use it naturally and even pause to say how useful it was became one of the most rewarding moments of my career.

It gave me a front-row seat to what it takes to create world-class sports content, from hours of raw footage to the final stories that move fans. Watching the process up close deepened my appreciation for the people who bring those moments to life and players with rich history or unique storylines. None of it would have been possible without our incredible team: Hajra Arif, Naghmeh Dezhabad, OJ Adeyemi, William Tran — and the producers (Jenna, Jasmyn, Christopher, Erika, Amir) and MAM (Andrea & Jenn) who shared their time and insight with us.

In the end, this wasn’t just about AI or automation, it was about celebrating creativity and helping people focus on what matters most: telling great stories.

Next Steps

After delivering the core product, I outlined these next steps. While the project’s budget and resources had wrapped, these recommendations reflect where I’d extend or reallocate efforts if continued after the roll out.

Expanding Workflows

Introduce new workflows like creative and graphics teams, enabling overlays and branded elements for social and promo content.

Expanding Workflows

Introduce new workflows like creative and graphics teams, enabling overlays and branded elements for social and promo content.

Expanding Workflows

Introduce new workflows like creative and graphics teams, enabling overlays and branded elements for social and promo content.

Prototyping More Ideas

Bring other concepts from ideation sessions to life through concrete, testable prototypes that explore new user flows and features.

Prototyping More Ideas

Bring other concepts from ideation sessions to life through concrete, testable prototypes that explore new user flows and features.

Prototyping More Ideas

Bring other concepts from ideation sessions to life through concrete, testable prototypes that explore new user flows and features.

Observe & Iterate

Continue observing how producers and teams use the tool, introducing small, data-informed improvements over time.

Observe & Iterate

Continue observing how producers and teams use the tool, introducing small, data-informed improvements over time.

Observe & Iterate

Continue observing how producers and teams use the tool, introducing small, data-informed improvements over time.

Re-do's

Every project’s got its highlight reel and a few plays you wish you could run again. If I had a time machine, these are the moments I’d give a little more TLC.

Use More Animation

Add motion between interactions and while the AI processes results, giving producers clear progress cues so they can multitask confidently.

Use More Animation

Add motion between interactions and while the AI processes results, giving producers clear progress cues so they can multitask confidently.

Use More Animation

Add motion between interactions and while the AI processes results, giving producers clear progress cues so they can multitask confidently.

Efficiency Left On The Table

We never fully explored interview footage transcribing, an area where producers spent hours! A deeper dive could really unlock some productivity.

Efficiency Left On The Table

We never fully explored interview footage transcribing, an area where producers spent hours! A deeper dive could really unlock some productivity.

Efficiency Left On The Table

We never fully explored interview footage transcribing, an area where producers spent hours! A deeper dive could really unlock some productivity.

Direct Tool Integrations

A Premiere plugin or upload pipeline could make content move smoothly between everyone instead of staying siloed.

Direct Tool Integrations

A Premiere plugin or upload pipeline could make content move smoothly between everyone instead of staying siloed.

Direct Tool Integrations

A Premiere plugin or upload pipeline could make content move smoothly between everyone instead of staying siloed.